Rivian chooses Kapālama Kai for its first location in Hawai‘i

Kapālama Kai’s vision for a sustainable, innovative community gains momentum
with the addition of Rivian’s Honolulu Service Center

KAPĀLAMA, HAWAI‘I (September 13, 2023) – Kamehameha Schools welcomes Rivian to its tenant ‘ohana in Kapālama Kai, as the electric vehicle manufacturer prepares to open its first service center in Hawai‘i by the summer of 2024.

Located a block from Dillingham Plaza at 1603 Dillingham Boulevard, the 15,181-square-foot facility will be fully equipped to manage vehicle deliveries, along with comprehensive bumper-to-bumper maintenance and repairs for Rivian’s R1 vehicles and commercial vans.

“Enhancing the resiliency of Kapālama Kai requires attracting businesses and opportunities that spark innovation and drive industry growth,” said Bobbie Lau, senior asset manager at Kamehameha Schools. “Being home to Rivian’s first Hawai‘i location aligns with our vision for Kapālama Kai as an innovative community dedicated to ensuring the health and vibrancy of ‘āina while setting the foundation for a comprehensive multimodal transportation hub.”

Founded in 2009, Rivian is known for its tailored online ordering system and direct-to-consumer approach. The company’s lineup includes the all-electric R1T pickup and R1S sports utility vehicle, both built on an innovative skateboard platform that integrates essential components beneath the wheel height, optimizing interior space while housing the battery pack, drive units, suspension, braking, and thermal system. The R1T and R1S boast 400 and 390 miles of range, respectively.

To help customers make the most out of their Rivian adventure vehicles, the company offers both remote and field service backed by a fleet of Rivian Service Technicians who can perform the majority of service needs right at customers’ homes or wherever their vehicles may be. The Honolulu Service Center will serve as the headquarters for Rivian’s Hawai‘i Service Team, as well as accommodating the company’s Vehicle Operations, Delivery, and Mobile Operations teams for the local region.

The new service center is a key element of Rivian’s strategy to expand its service network by more than 100 percent in the upcoming year. The company is actively recruiting for service technicians and support staff for the location with plans to bring on several dozen local employees.

“We’re excited to begin the development of our Honolulu Service Center, which will provide full service to Rivian vehicles on the island of O‘ahu,” said Noe Mejia, vice president of Service Operations at Rivian. “In addition to O‘ahu, this service center will serve as a hub for mobile service throughout the state.”

To learn more about Rivian’s vehicles and comprehensive customer support services, please visit their official website at

Videos and photos can be downloaded here (Courtesy Rivian).


About Rivian
Rivian exists to create products and services that help our planet transition to carbon neutral energy and transportation. Rivian designs, develops, and manufactures category-defining electric vehicles and accessories and sells them directly to customers in the consumer and commercial markets. Rivian complements its vehicles with a full suite of proprietary, value-added services that address the entire lifecycle of the vehicle and deepen its customer relationships. Learn more about the company, products, and careers at

About Kapālama Kai
Made up of 104 acres of Kamehameha Schools commercial lands in the Kapālama ahupuaʻa,
Kapālama Kai is an area of imminent renewal contributing to community resiliency within and beyond the region. It is a place of innovation based on the area’s existing connectivity and relationships, with ʻāina and culture as a foundation for realizing a safe, inclusive mixed-use community. Kamehameha Schools envisions stimulating Hawaiʻi’s food systems and creative industries, and adding much-needed housing for kama‘āina. Learn more at and connect via Facebook and Instagram (@kapalamakai).

About Kamehameha Schools
Founded in 1887 by the legacy of Princess Bernice Pauahi Bishop, Kamehameha Schools is a private, educational, charitable trust committed to improving the capability and well-being of the Native Hawaiian people through education. In 2015, Kamehameha Schools embarked on a bold voyage that envisions, in one generation, a thriving lāhui where learners, grounded in Christian and Hawaiian values, achieve postsecondary educational success and become leaders who contribute to their communities both locally and globally. For more information, visit and connect via Facebook and Instagram (@kamehamehaschools) and Twitter (@ksnews).